Terms & Conditions
Welcome to Brick & Ember Pizzeria. By accessing or using this site, you agree to be bound by these Terms & Conditions, including any additional policies referenced herein. If you do not agree, please do not use the site.
1. Acceptance of Terms
By placing an order or browsing the site, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are acting on behalf of a company, you warrant that you have the authority to bind that entity to these Terms.
2. Use of the Site
You may access and use the site for personal, non-commercial purposes in connection with Brick & Ember Pizzeria’s products. You agree not to use the site for any unlawful or prohibited activities, including fraud, misrepresentation, or damage to the site. We reserve the right to suspend or terminate access without notice for violations.
3. Ordering and Payment
All orders are subject to product availability and confirmation of the order price. We may refuse or cancel any order at any time. Payment is processed in £ and must be completed in full before delivery. We may require additional verification for security purposes.
4. Delivery
Delivery will be made to the address provided by you during checkout. The expected delivery window will be communicated at the time of purchase. If delivery is delayed due to factors beyond our control, we will notify you as soon as reasonably possible. You are responsible for providing accurate delivery information at checkout.
5. Returns and Refunds
We want you to be satisfied with your order. If you are unhappy with a product, please contact us within 14 days of delivery to arrange a return or exchange. Returned items must be unused, in their original packaging, and with proof of purchase. Refunds will be issued in the original payment method or as store credit at our discretion. Some items may be excluded from return.
6. Intellectual Property
All content on this site, including text, images, logos, and graphics, is the property of Brick & Ember Pizzeria or its licensors and is protected by applicable laws. You may not reproduce, modify, or distribute any part of the site without our prior written consent.
7. Limitation of Liability
To the extent permitted by law, Brick & Ember Pizzeria is not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products purchased on it. Our total liability for any claim arising out of or in connection with these Terms is limited to the amount paid for the relevant order.
8. Privacy and Data Protection
We collect and process personal data in accordance with our Privacy Policy. By using the site, you consent to the collection and use of your information as described therein. We implement reasonable security measures, but cannot guarantee absolute security of data transmitted online.
9. Changes to the Terms
We may update these Terms from time to time. The updated Terms will be posted on the site with an effective date. Your continued use of the site after such changes constitutes your acceptance of the new terms.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of United Kingdom and, where applicable, the local courts of London or EC4A 2EN. Any disputes will be resolved amicably through good faith negotiations. If unresolved, disputes may be submitted to a competent court having jurisdiction over London, United Kingdom.
11. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced by a valid provision that most closely matches the intention of the original.
12. Third-Party Links
The site may contain links to third-party sites. We do not control these sites and are not responsible for their content or practices. Visiting these sites is at your own risk.
13. Contact Information
If you have questions about these Terms, please contact us at +44 20 7946 0123 or via our site at confluencegateway.top. Our registered address is: Pizza Lane, London, EC4A 2EN, United Kingdom.
Last updated: 2025-10-07
Sincerely, the Brick & Ember Pizzeria team.