Privacy Policy
Last updated: 2025-10-07
Welcome to Brick & Ember Pizzeria's Privacy Policy. This document explains how we collect, use, disclose, and protect your personal information when you visit or make use of our website at confluencegateway.top and when you order our food and services at our pizzeria locations. We are committed to respecting your privacy and complying with applicable data protection laws. If you have any questions about this policy, please contact us at +44 20 7946 0123.
Information we collect
We may collect several categories of information in order to provide, improve and personalize our services, including:
- Contact details such as name, email address, and phone number when you place an order or create an account.
- Delivery information including street or area, city, postal code, and country to ensure accurate delivery to London, EC4A 2EN, United Kingdom.
- Order details, including items purchased, quantities, and payment information processed through our chosen payment provider.
- Technical data such as IP address, browser type, device information, and cookies for site functionality and analytics.
- Location data when you allow us to access your location to help with delivery estimates and offerings.
How we use your information
We use your information to:
- Process your orders, payments, and delivery requests accurately.
- Communicate with you about your orders, promotions, and policy updates.
- Improve our website, menu, and services by analyzing usage patterns and preferences.
- Personalize your experience, such as showing preferred items or localized content based on your location.
- Ensure safety, security, and compliance with legal obligations.
Cookies and tracking technologies
We use cookies and similar technologies to operate our site, analyze trends, track users’ movements around the site, and collect demographic information about our user base as a whole. You can manage your cookie preferences through your browser settings. If you disable cookies, some features of confluencegateway.top may not function correctly.
Sharing and disclosure
We may share your information with:
- Service providers who assist with order processing, payment, delivery, and IT support, under strict confidentiality agreements.
- Regulatory or law enforcement authorities when required by law or to protect our rights and customers.
- Affiliates or partners in connection with promotions or business operations, with appropriate safeguards.
We do not sell your personal data to third parties for marketing purposes.
Your rights and choices
You have the right to access, correct, delete, or restrict the processing of your personal data, and to object to processing in certain circumstances. You may also withdraw consent where it was given. To exercise these rights, contact us at +44 20 7946 0123 or via the contact options on confluencegateway.top. We will respond in accordance with applicable law and within the timeframes required.
Data retention and security
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction. While no system is perfectly secure, we continuously review and enhance our security measures.
Children's privacy
Our services are intended for a general audience and we do not knowingly collect personal data from children under 16 without verification of parental consent where required by law. If you believe we may have collected such data, please contact us so we can take appropriate action.
International transfers
Your information may be transferred to and stored in countries outside your country of residence, including United Kingdom and other jurisdictions. We ensure adequate protections and legal mechanisms where required by applicable law, so your data remains secure and used in accordance with this policy.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page and, if possible, by contacting you via email or through confluencegateway.top. We encourage you to review this policy periodically to stay informed about our practices.
How to contact us
If you have questions or concerns about this policy or our privacy practices, please contact Brick & Ember Pizzeria at:
Address: Pizza Lane, London, EC4A 2EN, United Kingdom
Phone: +44 20 7946 0123
Email: placeholders disallowed
Acceptance of this policy
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein in connection with Brick & Ember Pizzeria’s operations at confluencegateway.top.